IBM Careers for Freshers Recruitment 2025 Batch โ IBM is offering an internship drive in Bangalore for the Technical Support Professional Intern role. This job opportunity is only offered to freshers. Jobseekers with Bachelor’s Degree are eligible to apply. For more information about IBM Internship 2025 Opportunities for Freshers, check the below sections.
IBM Careers for Freshers Recruitment 2025 for Technical Support Professional Intern
Company Name | IBM Pvt Ltd India |
Job Role | Technical Support Professional Intern |
Qualification |
Bachelor’s Degree |
Experience |
Freshers |
Job Location | Bangalore |
Source | www.ibm.com |
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Responsibilitiesย
- Providing Technical Support for issues reported by IBM Software customers.
- Analyzing and troubleshooting client issues through emails. phone calls, chat sessions, and remote meetings when necessary
- Managing customer expectations and relationships.
- Setting up test scenarios to replicate problems.
- Composition of knowledge base articles describing issues that have been reported and their resolution.
- Escalating of defects to Internal Development teams for review and administration of communication and fixes between the customer and Development.
- Providing production down weekend/off shift support (on rotation) to customers in system down scenarios.
Qualification & Skills Requiredย
- Bachelor’s Degree
- Core Java / JEE preferred or any programming language proficiency.
- Strong communication Skills, both written and verbal.
- Ability to work under pressure to deliver solutions to customers.
- Willingness to work in a customer facing role, on a rotational shift model (including weekends).
- Quick learner and ability to pick up new product skills (Both on-prem and cloud).
- Applicants should have the ability to research and understand technical documentation and understanding of how to apply various technical resources.
- Ability to prioritize tasks and efficiently manage time.
- Ability to exercise good judgment and effectiveness in working with a high performing team.
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How to Apply IBM Technical Support Professional Intern Openings 2025 ?
- Interested and eligible aspirants may IBM Internship 2025 Apply Online registration link are given below
Credit : Content Source From IBM Official Website
Click Here Below IBM Intern Hiring 2025 Link
For more Off Campus Job updated information in regard to the IBM Intern Openings or any other job notification, keep visiting this site @ fresherstech.com regularly.
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