FIS Global Off Campus Drive 2026 for Freshers Hiring Customer Service Associate II-Consumer | Apply Now

FIS Global Off Campus Drive Recruitment 2026 – FIS Global is conducting a Off Campus Drive to hire freshers for the role of Customer Service Associate II-Consumer ( International Voice Process ). Aspirants with a High School Diploma or GED are eligible to apply for IT Job Openings in Gurugram. For more information about FIS Global Recruitment for Freshers 2026, check the below sections.

FIS Global Off Campus Drive for 2026 Batch Freshers

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Responsibilities 

• Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.
• Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries.
• Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems.
• When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge.
• Tracks and documents inbound support requests and ensures proper notation of customer problems or issues.
• Updates customer information and ensures accurate entry of contact information.
• Meets standards of job, such as quality standards, adherence to schedule and average handle time.
• May provide guidance and/or mentoring to less experienced Customer Service Associates – Consumer.
• Other related duties assigned as needed.

Qualification & Skills Required 

• High school Diploma or GED
• Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries
• Excellent customer service skills that build high levels of customer satisfaction
• Excellent verbal and written communication skills
• Computer navigation and operation skills
• Demonstrates effective people skills and sensitivities when dealing with others
• Ability to work both independently and in a team environment

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How to Apply FIS Global Jobs for Freshers 2026 ?

• Interested and eligible aspirants may apply Online FIS Global Job Openings in Gurugram for Freshers 2026 registration link are given below

Credit : Content Source From FIS Global Official Website

Click Here Below FIS Global Off Campus Drive 2026 Link

Apply Now

To get the latest updates on FIS Global Off Campus Recruitment 2026, visit our official website @ Fresherstech.com.

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