Itron Off Campus Recruitment Drive 2025 Hiring Technical Support Associate | Apply Now

Itron Off Campus Recruitment Drive 2025 – Itron Careers Notification is here !! Itron Private Limited is hiring for eligible candidates to fill the Off Campus Drive for Technical Support Associate. jobseekers, who are searching for Jobs in Bangalore for freshers graduates for can utilize this job opportunity to get placed. Itron Off Campus Registration Form is now available at www.na.itron.com. For more information about Itron Job Openings 2025, Check the below sections.

Itron Off Campus Recruitment Drive 2025 for Technical Support Associate

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Responsibilities – Itron Off Campus Drive 2025

• Customer Support: Work with our enterprise customers to resolve technical and complex inquiries with AI powered software products. Provide timely and accurate technical support to clients experiencing issues with our SaaS products via email, chat, phone, and ticketing systems.
• Issue Resolution: Troubleshoot and resolve technical problems, escalating complex issues to the appropriate teams if necessary, and ensuring the client is informed of the progress.
• Product Knowledge: Develop a deep understanding of our SaaS products, their features, and functionalities to effectively assist clients and address their inquiries.
• Documentation: Maintain detailed records of customer interactions, issues, and resolutions, ensuring all information is properly documented for future reference. Create & maintain customer facing knowledge base articles
• Availability: Work on a 24/7 rotating shift schedule to ensure around-the-clock support coverage, including weekends and holidays.
• Quality Assurance: Continuously strive to improve the quality of support provided by identifying recurring issues, suggesting improvements, and sharing feedback with the product development team. Ensure support service level agreements (SLAs) are achieved
• Training: Stay up-to-date with the latest product updates and industry trends through ongoing training and self-study to better assist customers.

Qualification & Skills Required – Itron Off Campus Recruitment Drive 2025

• Passionate about helping customers
• Experience supporting B2B enterprise SaaS customers
• Previously served in a customer support or similar role
• Strong analytical and problem solving skills
• Strong technical aptitude and a passion for technology – ability to understand and explain complex technical products or issues
• Basic knowledge of SQL is a plus for analyzing data and troubleshooting issues
• Familiarity with Python is beneficial for understanding automation and debugging workflows
• Experience using support tools such as; Zendesk, Jira, Salesforce
• Excellent communication skills – verbal and written
• Have superior organizational skills and the ability to prioritize and deliver on multiple priorities
• Familiarity with our industry is a plus

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How to Apply Itron Off Campus Drive 2025 ?

• Interested and eligible aspirants may apply Online Itron off campus Hiring for 2025 batch registration link are given below

Credit : Content Source From Itron Official Website

Click Here Below Itron Off Campus Recruitment Drive 2025 Link

Apply Now

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