Sutherland Walk-in Drive 2026 – Sutherland is conducting a walk-in drive in Navi Mumbai on 19th – 22nd January 2026 for the IATA fresher / Travel Refunds Executive role. This Opportunity is open to freshers and Candidates with 5 years of experience. Any Graduate (or) Post Graduate from the chosen field is welcome to apply. For more details about Sutherland Walk in Interview in Navi Mumbai, check the below sections.
Sutherland Walk-in Drive 2026 – Overview
| Company Name | Sutherland Pvt Ltd India |
| Job Role | IATA fresher / Travel Refunds Executive |
| Qualification |
Graduate (or) Post Graduate |
| Experience |
0-5 Years |
| Category | Walkin |
| Job Location | Navi Mumbai |
| Walkin Date | 19th – 22nd January 2026 |
Also Read : Walmart Walk-in Drive 2026 for Resolution Specialist – Contact Center (International Voice Process) in Bangalore
Sutherland Walkin Interview – Job Description
- Handle customer queries related to refunds, baggage mismatches, lost luggage, and other travel-related concerns
- Process refunds via Amedeus
- Must have experience in Refunds, Re issue, Re booking, Schedule change etc
- Respond to customers via email and chat, ensuring timely and accurate resolutions
- Maintain high-quality communication standards and adhere to email etiquette
- Achieve daily resolution targets
- Maintain case logs, follow up where required, and ensure customer satisfaction
- Collaborate with internal teams to close open cases efficiently
Sutherland Walk in Drive in Navi Mumbai – Qualifications and Skills
- Freshers with IATA certified can apply
- For Experienced – Min 1 year experience is mandatory in processing travel refunds.
- Immediate Joiners only
Required Skills:
- Excellent verbal and written communication skills in English
- Strong email writing skills with proper etiquette
- Ability to handle high volumes of queries in a fast-paced environment
- Problem-solving attitude and customer-centric approach
- Familiarity with ticketing or travel industry processes is a plus (not mandatory)
Sutherland Walkin Drive 2026 Details
Walkin Date : 19th – 22nd January 2026
Walkin Time : 9.30 AM – 5.30 PM
Walkin Address :
Sutherland Global Services 5th Floor, Liberty Tower,
Reliable Plaza IT Park,
MIDC, Kalwa Industrial Estate, Thane-Belapur Road,
Arioli, Navi Mumbai – 400708
Also Read : Sutherland Walk in Interview 2026 Hiring Technical Support – International Voice Process in Chennai
For more updates about the Sutherland Walkin Interview, visit this page and follow our Fresherstech.com website.
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