Wipro Recruitment for Freshers 2024 : Apply Associate Jobs in Mumbai for Freshers !! Wipro Private Limited has advertised a notification for the recruitment of Associate role, Aspirants, who want to get Wipro Jobs for Freshers Kindly use this chance. Interested & eligible candidates, kindly submit Wipro 2024 Registration option of Wipro Careers Mumbai login through official website of www.wipro.com. As per the Wipro Freshers Off Campus recruitment notification, aspirants will be hired for Associate role, Off Campus Drive 2024 Batch BE/B.Tech/ME/M.Tech, Walkin Drive, Wipro Eligibility Criteria for Freshers, Salary & other details are given below.
Wipro Recruitment for Freshers 2024
Applicants looking for Associate Fresher Jobs in Mumbai in Wipro can get the notification & the Wipro registration for freshers in the below section. Candidates check they are eligible before they apply for Wipro Job Openings for freshers 2024. Aspirants can click on the Wipro Official website link below to learn more regard the Wipro. After seeing all the information below & in the Hiring notification, if the candidate gets to apply for Wipro off campus drive for 2024 batch, they can click on the Wipro Online registration link given below.
Wipro Careers for Freshers 2024
| Company Name | Wipro Pvt Ltd India |
| Job Role | Associate |
| Qualification | BE/B.Tech/ME/M.Tech |
| Experience | Fresher |
| Category | IT Jobs, Off Campus |
| Job Location | Mumbai |
| Source | www.wipro.com |
Wipro Off Campus Recruitment 2024 Eligibility Criteria
Educational Qualifications
- The candidate should be passed BE/B.Tech/ME/M.Tech.
Job Description – Wipro Associate Jobs 2024
Support process by managing transactions as per required quality standards
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
- Update own availability in the RAVE system to ensure productivity of the process
- Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all client queries
- Resolve client queries as per the SLA’s defined in the contract
- Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
- Document and analyze call logs to spot most occurring trends to prevent future problems
- Maintain and update self-help documents for customers to speed up resolution time
- Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
- Ensure all product information and disclosures are given to clients before and after the call/email requests
- Avoids legal challenges by complying with service agreements
Experience & Skills Required – Wipro Recruitment for Freshers 2024
Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
- Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
- Assist clients with navigating around product menus and facilitate better understanding of product features
- Troubleshoot all client queries in a user-friendly, courteous and professional manner
- Maintain logs and records of all customer queries as per the standard procedures and guidelines
- Accurately process and record all incoming call and email using the designated tracking software
- Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
- Organize ideas and effectively communicate oral messages appropriate to listeners and situations
- Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Undertake product trainings to stay current with product features, changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
- Update job knowledge by participating in self learning opportunities and maintaining personal networks
Wipro Recruitment Selection Process for Freshers
Selection procedure for Wipro Recruitment 2024 for Freshers is :
- Written Test
- Technical Interview
- Group Discussion
- HR Interview
How to Apply Wipro Off-Campus Placement for Freshers
- Interested and eligible aspirants may apply Online IT Jobs in Mumbai for freshers registration link are given below
Credit : Content Source From Wipro Official Website
Click Here Below Wipro Recruitment for Freshers 2024 Link
Hope the aspirants got the full information regarding Wipro Recruitment for Freshers 2024 Hiring Associate, for more updates browse our website fresherstech.com on a daily basis.
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Wipro Off Campus Drive for 2024 Batch – Frequently Asked Questions
Q1. What documents are required for Wipro Registration ?
The documents required for Wipro registration are valid ID proof, educational certificates, and a recent passport-sized photograph.
Q2. What is the Salary for Wipro Freshers ?
Wipro Pvt Ltd has given Associate package of Best in Industry.
Q3. What is the Wipro Recruitment Process for Freshers ?
A) Aptitude Test B) Technical Interview & C) HR Interview. Each stage is an elimination round.
Q4. Does Freshers Tech provide Wipro Off Campus Alerts ?
Yes, Freshers Tech provides Wipro Off Campus Alerts on regular basis.
