HealthCare Global Walkin Drive 2025 Hiring Contact Center Executive in Mumbai

HealthCare Global Walkin Drive 2025 – HealthCare Global is conducting a walk-in drive in Mumbai on 11th to 20th November 2025 for the Contact Center Executive role. This Opportunity is open to freshers and Candidates with 3 years of experience. Any  Graduate  from the chosen field is welcome to apply. For more details about HealthCare Global Walk in Interview in Mumbai, check the below sections.

HealthCare Global Walkin Drive 2025 – Overview

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HealthCare Global Walkin Interview – Job Description

• Handle inbound calls, emails, and messages from patients courteously and professionally.
• Provide accurate information about hospital services, doctors, specialties, timings, and procedures.
• Manage outbound calls for appointment reminders, feedback collection, and follow-up communications.
• Record all patient interactions in the CRM or Hospital Information System (HIS).
• Schedule, reschedule, and cancel appointments as requested.
• Coordinate with relevant departments, OPD coordinators, or doctors offices to confirm availability.
• Ensure proper documentation and timely confirmation of appointments to patients.
• Address patient concerns related to billing, insurance, reports, or directions within the hospital.
• Escalate unresolved issues promptly to the supervisor or relevant department.
• Maintain service quality and adherence to turnaround time (TAT) standards.

HealthCare Global Walk in Drive in Mumbai – Qualifications and Skills

• Strong communication and interpersonal skills.
• Empathy and patient-centric attitude.
• Good listening and problem-solving abilities.
• Ability to work in shifts, including weekends and holidays.
• High attention to detail and data accuracy.
• Team player with a focus on continuous improvement.

HealthCare Global Walkin Drive 2025 Details

Walkin Date : 11th to 20th November 2025

Walkin Time : 11.00 AM – 5.30 PM

Walkin Address : HCG Cancer Hospital, Holy Cross Road, I C Colony Off Borivali Dahisar, New Link Rd, Borivali West, Mumbai, Maharashtra 400103

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