Stibo Systems Off Campus Recruitment 2026 Drive for Freshers Hiring Apprentice | Apply Now

• Receives guidance, training, and mentoring from more senior professional personnel in designing, planning and carrying out activities and assignments.
• May undertake related studies or enrichment programs as appropriate to the specific objectives of the operating unit.
• Performs miscellaneous job-related duties as assigned.
• Act as a first line of response for customer-reported incidents and system alerts
• Triage, categorize, and prioritize incidents based on business impact and urgency
• Drive resolution of low to medium complexity issues, collaborating with Cloud Operations and Engineering teams
• Ensure timely communication to customers and stakeholders during incidents
• Support adherence to SLA targets for response and resolution
• Participate in major incident coordination, including stakeholder updates and escalation handling
• Contribute to Root Cause Analysis (RCA) and continuous improvement initiatives
• Work closely with global teams across India, Denmark, and the US in a 24×7 operations model

• Bachelor’s or master’s degree in engineering, Computer Science, or a related technical discipline
• Entry-level technical knowledge with a strong willingness to learn and grow in a production support / Incident Response environment

Required Qualifications (Knowledge, Skills, and Abilities):

• Graduation in a business, communications, or computer discipline.
• Entry-level engineering and/or advanced technical knowledge and skill at the Bachelor’s or Master of Science level within specified area of technical professional specialty.
• Applicants must have an awareness of industry’s current and emerging technology trends and direction, as well as a keen interest in computer-based information systems and technology. Interested applicants should possess excellent analytical skills and the ability to troubleshoot and resolve cloud infrastructure and software problems.