Ericsson Recruitment Drive 2025 – Ericsson is inviting an off-campus drive for the role of Automated Operations Engineer to hire experienced aspirants with 2+ years and Qualifications including a MBA/B.E/ B.Tech or Graduate are eligible to apply. The Job location is in Noida. For more information about Ericsson Careers Noida 2025, check the below sections.
Ericsson Recruitment Drive 2025 for Automated Operations Engineer
| Company Name | Ericsson Pvt Ltd India |
| Job Role | Automated Operations Engineer |
| Qualification |
MBA/B.E/ B.Tech or Graduate |
| Experience |
2+ years |
| Job Location | Noida |
| Source | www.ericsson.com |
Also Read : Principal Global Services Recruitment for Software Engineer | Apply Now
Responsibilities – Ericsson Off Campus Drive 2025
- Support logs, categorizes, prioritizes, tracks, and routes (i) incidents reported by users or (ii) alarms raised by monitoring tools.
- Respond to requests quickly and effectively via phone, chat, or email as per SLA defined in the process.
- Ensure that all detailed required (including Mandatory fields) for the issues are documented in the Ticketing system.
- L1 troubleshooting and provide support, resolve problems for the end user’s satisfaction as per SOP.
- Track tickets till resolution
- Involve & Intimate Incident Management to initiate Service restoration Team call (P1&P2 only)
- Work with the Internal support teams to ensure that the users’ issues are fixed in a timely manner.
- Co-ordinate with team members in identifying new solutions for existing and unresolved issues.
- Flexible to Work in Rotational shifts, 24/7 support.
- IT Infrastructure and Applications, Capacity Monitoring with Zabbix Core, User support.
Qualification & Skills Required – Ericsson Off Campus 2025
- MBA/B.E/ B.Tech or Graduate in Computer Science or Equivalent
- Minimum 2+ years of relevant experience
- Strong decision making and problem-solving skills.
- Excellent knowledge of Microsoft Office, ITSM ticketing tool.
- Able to work with many tasks simultaneously and keep track of it.
- Ability to work calmly under pressure.
- Ability to work independently and within a team environment.
- Highly organized, detail oriented and self-motivating.
- Creativity and Problem Solving, out of the box thinking.
Also Read : Principal Global Services Recruitment 2025 Hiring Software Engineer Jobs Apply Now
How to Apply Ericsson Off Campus Drive 2025 ?
- Interested and eligible aspirants may apply Online Ericsson Job Openings 2025 registration link are given below
Credit : Content Source From Ericsson Official Website
Click Here Below Ericsson Recruitment 2025 Link
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