Capgemini Off Campus Hiring 2026 – Capgemini is conducting an Off Campus Drive in 2026 for the role of Non-Voice Customer Support Executive. This opportunity is the same for all the freshers. Applicants should have a Graduate. For more information about Capgemini Job Vacancy for freshers 2026, check the below sections.
Capgemini Off Campus Hiring 2026 Recruitment Drive
| Company Name | Capgemini Pvt Ltd India |
| Job Role | Non-Voice Customer Support Executive |
| Qualification |
Graduate |
| Job Location | Kolkata |
| Source | www.capgemini.com |
Also Read :Â Dell Technologies Hiring Apprentice Manufacturing | Apply Now
Job Role
- Handle customer queries, complaints, and service requests received through webforms, email, and other non-voice channels.
- Review customer concerns carefully and provide clear, accurate, and professional written responses.
- Ensure all tickets and webform requests are acknowledged and resolved within defined turnaround time.
- Coordinate with internal teams for issue resolution and follow up until closure.
- Maintain accurate records of customer interactions, resolutions, and escalations in the system.
- Identify recurring customer issues and highlight trends to the team lead or supervisor.
- Follow process guidelines, quality standards, and compliance requirements while handling cases.
- Escalate complex or unresolved issues to the appropriate team as per defined process.
- Support customer satisfaction by delivering timely and effective service
Qualification & Skills Required
- Graduate in any discipline; additional certification in customer service is an advantage.
- Strong written English communication skills with good grammar and clarity.
- Good typing speed and accuracy.
- Ability to understand customer concerns and provide appropriate resolutions.
- Strong attention to detail and ability to manage multiple cases simultaneously.
- Willingness to work in rotational shifts, if required.
Preferred Skills
- Ability to draft professional and empathetic written responses.
- Strong analytical and problem-solving skills.
- Good time management and prioritization ability.
- Customer-focused attitude with a process-driven approach.
- Ability to work independently as well as in a team environment.
- Written communication
- Customer issue resolution
- Attention to detail
- Process adherence
- Multitasking
- Collaboration
Also Read :Â Algoshack is Hiring Software Engineer (Junior JavaScript / React.js Developer) | Apply Now
How to Apply Capgemini Careers for Freshers 2026 ?
- Interested and eligible aspirants may apply Online Capgemini Jobs in Kolkata for Freshers 2026 registration link are given below
Credit : Content Source From Capgemini Official Website
Click Here Below Capgemini Off Campus Drive 2026 Link
For more updates about Capgemini Off Campus Hiring for 2026 Batch, keep visiting this page and follow our Fresherstech.com website, regularly.
★★ You Can Also Check ★★
| Freshers Jobs | IT Jobs in Kolkata for Freshers |
| Off Campus Drive for 2026 Batch | Off Campus Jobs |
We are not associated with any Agency/ Organization /Company/Agent. Read our Disclaimer Policy and Term of Service for more information. All Company names, Brands & content are belongs to their respective owners & name is used in this website for identification purpose only.
| Join Telegram |  |
| Join Whatsapp Groups |  |