CyberArk Careers Hyderabad 2026 : Good news to the aspirants, who are in search of IT/ Software Companies in Hyderabad for experienced. The CyberArk company is inviting the applications from eligible candidates for the role of Software Escalation Engineer Jobs in Hyderabad. This is an excellent opportunity for experienced candidates with 2-5 years of experience and Qualifications including BE/B.Tech are welcome to apply. For more information about CyberArk Job Openings in Hyderabad 2026, check the below sections.
CyberArk Careers Hyderabad 2026
| Company Name | CyberArk Pvt Ltd India |
| Job Role | Software Escalation Engineer |
| Qualification |
BE/B.Tech |
| Experience |
2-5 years |
| Job Location | Hyderabad |
| Source | www.cyberark.com |
Also Read : Diebold Nixdorf Hiring Technology Solutions Intern / Apprentice
Responsibilities – CyberArk Off Campus 2026
- Review customer escalations to R&D to Improve the process of Case Escalations to R&D by setting the expectations for when a case needs escalation and what data it must contain.
- Working Knowledge of Coding Languages (Python, Visual Studio, ASP.Net, Java, C#, Database) in an Agile Development Environment.
- Working Knowledge of Cloud Technologies/DEVOPS Tools, Ability to write scripts, provide code-based solutions and bug fixes for Customer Escalations.
- Become a trusted expert across the CyberArk product base to ensure escalations needing R&D engagement go to the correct development teams, work to identify common issues, patterns of problems customers encounter based on the data from the cases.
- Collaborate across the R&D organization to ensure timely progress and updates on customer escalations.
- Advanced understanding of the product’s architecture, behavior, limitations, and logs, solve issues in internal R&D and integration environments, replicating advanced deployment scenarios on lab environment.
- Use of troubleshooting tools that are relevant to the product technology and OS such as sys-internals, Wireshark, Strace, etc.
- Learn and contribute to CyberArk ecosystems, products and integrations, Monitoring using the Salesforce dashboards to extract useful data about the project’s escalations.
- Partner with Support and knowledge teams to ensure that SOPs exist and are used for R&D escalation use cases.
Qualification & Skills Required – CyberArk Software Escalation Engineer Jobs 2026
- Bachelor’s Degree in Computer Science or related field
- Strong verbal and written communication skills
- Ability to navigate conflicting priorities without losing customer focus and drive successful outcomes
- Strong technical troubleshooting skills and problem solving. Demonstrates the ability to think through situations outside the norm and develop appropriate solutions for isolating the root cause.
- Independently analyze and resolve technical problems (both on customer escalations and internal)
- Minimum 2-5 years professional experience with the following technologies
- Experience with Windows Operating Systems
- Experience with UNIX/Linux
- Experience with IIS and LDAP
- Experience with virtualization
- Experience with the following technologies: IDM, SSO, SIEM, Application Servers, Authentication Products and Ticketing System a plus
- Experience with Cloud Services – AWS, Google, Azure a plus
- Experience with C#, ASP.NET MVC a plus
- Cybersecurity Experience Preferred
Also Read : GHX Hiring Quality Assurance Engineer I
How Can I Apply for CyberArk Off Campus Drive 2026 ?
- Interested and eligible candidates may apply online for CyberArk Careers 2026 link are given below.
Credit : Content Source From CyberArk Official Website
Click Here Below CyberArk Careers Hyderabad 2026 Link
Hope the above details regarding the CyberArk Careers Hyderabad 2026 Drive for Software Escalation Engineer is useful to you. Follow our website fresherstech.com regularly.
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