Gainsight Off Campus Recruitment 2026 Drive Hiring for Technical Support Analyst – L1 | Apply Now

Gainsight Off Campus Recruitment 2026 Drive – Gainsight is planning an off campus drive in Hyderabad for the Technical Support Analyst – L1 role. This is an excellent job opportunity for experienced aspirants with 1-2 years of experience and Qualifications including BE/B.Tech are welcome to apply. For more information about Gainsight Careers 2026, check the below sections.

Gainsight Off Campus Recruitment 2026 Drive Hiring for Technical Support Analyst – L1

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Responsibilities

• Queue Prioritization: prioritize tickets to effectively manage the ticket queue
• Technical Aptitude: learn existing and new technologies related to the Gainsight product on an ongoing basis
• Effective Communication: strong written/verbal communication skills and able to clearly explain technical terms in a way easily understood by customers
• Cross-functional collaboration: effectively collaborate with other teams to drive outcomes for clients
• Proactive Support: take ownership of proactive support activities for assigned enterprise accounts
  Escalation Management: effectively manage escalations that result from support issues for assigned accounts
• Building Trusting Relationships: create long-lasting, collaborative, trusting client relationships with key strategic clients in order to provide them the best support experience possible
• Time Management: effectively manage time across ticket obligations, Enterprise Support-driven tasks and team obligations

Qualification & Skills Required 

• 1-2 year(s) of relevant experience in technical support
• Bachelor’s Degree in Computer Science or related technical discipline (preferred)
• Strong SQL knowledge and understanding the SQL queries
• Experience with Salesforce Apps and Web applications
• Ability to understand database architecture
• Fixed Night Shift (based on business needs) or Rotational Shift – Morning, Afternoon, Night (based on business needs)
• Passion to be a part of a hard-working and winning team
• Technical Aptitude: excellent ability to learn new technologies
• Communication Skills: strong ability to articulate software-related or technical concepts
• Personable: customer service-oriented demeanor
• Proactive and Solution-oriented: you like to solve problems
• Experience handling 20+ tickets per week through a support platform
• HTML, CSS, JavaScript, DOM, SQL – Relational Database
• Ability to debug the chrome developer tools
• Experience with debugging any web- based technology would be an added advantage

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How to Apply Gainsight Off Campus Drive 2026 ?

• Interested and eligible aspirants may apply Online Gainsight Job Openings 2026 registration link are given below

Credit : Content Source From Gainsight Official Website

Click Here Below Gainsight Off Campus Recruitment 2026 Link

Apply Now

For more information about Gainsight Job Openings 2026, follow Fresherstech.com for regular updates.

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