Genpact Virtual Walk-in Drive 2025 – Genpact Virtual is conducting a walk-in drive in Hyderabad on 13th December 2025 for the Content Moderation and Customer Service role. This Opportunity is open to freshers and Candidates with 2 years of experience. Any Graduate from the chosen field is welcome to apply. For more details about Genpact Virtual Walk in Interview in Hyderabad, check the below sections.
Genpact Virtual Walk-in Drive 2025 – Overview
| Company Name | Genpact Virtual Pvt Ltd India |
| Job Role | Content Moderation and Customer Service |
| Qualification |
Graduate |
| Experience |
0-2 Years |
| Category | Walkin |
| Job Location | Hyderabad |
| Walkin Date | 13th December 2025 |
Also Read :Â Genpact Off Campus Recruitment 2025 Drive Hiring Domain Trainee | Apply Now
Genpact Virtual Walkin Interview – Job Description
Content moderation:
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
- This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.
Genpact Virtual Walk in Drive in Hyderabad – Qualifications and Skills
Chat support: Only graduates are eligible, post-graduates are not eligible)
- Handle multiple chats at the same time (3+ Active Chats simultaneously)
- Respond to the customer queries & issues in timely manner
- Provide solution to the customer basis the available help articles and within the policies
- Replicate customers issue and report necessary bugs/suggestions/ideas
- Provide excellent services to the customers
- Work closely with internal departments to provide the required information/support to the customer
- Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
- Maintain a deep understanding of client process and policies
- Upskill to enhance the knowledge time to time and offer support
Genpact Virtual Walkin Drive 2025 Details
Walkin Date : 13th December 2025
Walkin Time : 12.00 PM – 1.00 PM
Walkin Address :
Genpact Walk-in venue 1:Â Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
Genpact Walk-in venue 2:Â Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079
Also Read :Â Thomson Reuters Off Campus 2025 Hiring Freshers for Associate Content Specialist | Apply Now
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