Mphasis Off Campus Drive 2026 Hiring for Freshers Customer Support Officer | Apply Now

Mphasis Off Campus Drive Recruitment 2026 – Mphasis is conducting a Off Campus Drive to hire freshers for the role of Customer Support Officer. Aspirants with a BE/B.Tech are eligible to apply for IT Job Openings in Pune. For more information about Mphasis Recruitment for Freshers 2026, check the below sections.

Mphasis Off Campus Drive for 2026 Batch Freshers

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Responsibilities 

• Ensure allocated premium processing is completed in an accurate and timely manner.
• Raise question to Senior Technicians when unable to complete activities
• Engage in feedback and personal development
• Help deliver the service to the agreed SLAs & KPIs
• Ensure personal adherence to, and support, all company compliance, policy, risk management and audit requirements.
• Ensure successful personal completion of training and assessment exercises as assigned from the Compliance and Training Departments

Qualification & Skills Required 

• Any Graduate, Freshers can apply
• Graduate freshers with excellent communication skills
• Analytical skills

Technical Skills:

• Operating the computer- Intermediate
• MS Office – Intermediate
• Avaya/Phone Operating skills – Beginner
• Fluent in Spoken and written English with effective Business Communication
• Communication in neutral accent over phone
• Active listening and probing skills
• Basic knowledge of Insurance
• Typing Speed 30 WPM

Process Skills:

• Respond to customer queries via inbound/outbound calls and emails within defined SLA’s
• Record interaction using client system with proper classification
• Refer Knowledge base and perform task as per defined process
• Follow up and closure of interactions to ensure customer satisfaction
• Passionate about customer service
• Comfortable with Rotational shifts, extended working hours and weekly offs.
• Candidate should clear the V&A and online typing tests

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How to Apply Mphasis Jobs for Freshers 2026 ?

• Interested and eligible aspirants may apply Online Mphasis Job Openings in Pune for Freshers 2026 registration link are given below

Credit : Content Source From Mphasis Official Website

Click Here Below Mphasis Off Campus Drive 2026 Link

Apply Now

To get the latest updates on Mphasis Off Campus Recruitment 2026, visit our official website @ Fresherstech.com.

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