Oracle Off Campus Hiring Freshers Drive 2026 for Support Engineer 1 | Apply Now

Oracle Off Campus Hiring Freshers 2026 – Oracle is conducting a Off Campus Drive in Bangalore to hire freshers and Candidates with open to 2 years of experience for the role of Support Engineer 1. This opportunity is BE/B.Tech is eligible to apply. For more information about Oracle Job Openings for Freshers 2026, check the below sections.

Oracle Off Campus Hiring Freshers 2026 for Support Engineer 1

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Job Description

Technical Support and Solution Delivery-Customer Support and Advocacy:

• Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.
• Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

• Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.
• Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.
• Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

• Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.
• Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

• Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).
• Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

• Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.
• Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

• Monitors and executes own support service performance metrics, with some guidance.

Qualification Required 

• Career Level – IC1

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How to Apply Oracle Careers for Freshers 2026 ?

• Interested and eligible aspirants may apply Online Oracle Jobs in Bangalore for Freshers in Bangalore 2026 registration link are given below

Credit : Content Source From Oracle Official Website

Click Here Below Oracle Off Campus Drive 2026 Link

Apply Now

For more updates on Oracle Off Campus Hiring for 2026 Batch, visit our website Fresherstech.com

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