Parexel Off Campus Recruitment 2026 Drive for Freshers Hiring Associate – IT Service Desk | Apply Now

Parexel Off Campus Recruitment 2026 Freshers Hiring – Parexel is offering its Off Campus Drive for 2026 Batch, providing excellent IT career opportunities for both fresh graduates & experienced candidates. If you hold a BE/B.Tech and have 0 – 3 years of experience, you could join Parexel as an Associate – IT Service Desk. For more information about Parexel Job Openings 2026, Check the below sections.

Parexel Off Campus Recruitment 2026 Drive for Associate – IT Service Desk

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Responsibilities  – Parexel Off Campus 2026

• Provide first-line support to Parexel end users, clients, stakeholders, and partners via phone, chat, email and Self-Service tickets
• Maintain 24/7 support for IT Infrastructure, Applications, and Site Services teams
• Perform initial diagnosis and resolve tickets at the first level when possible
• Accurately log and categorize all incidents and service requests in the ticketing system Escalate complex issues to appropriate Level 2 & 3 support teams
• Adhere to established work instructions, SLAs, KPIs, and quality metrics
• Own tickets from creation to resolution, ensuring timely updates to users
• Perform remote troubleshooting to isolate and resolve issues
• Foster positive communication between IT Infrastructure, Applications, and Operations teams
• Apply acquired knowledge to improve IT practices and technologies

Qualification & Skills Required  – Parexel Jobs in Hyderabad 2026

• Excellent interpersonal, verbal, and written communication skills
• Advanced problem-solving and analytical thinking abilities
• Customer-centric approach with exceptional service orientation
• Proficiency in incident and service request management
• Experience in multi-channel support (phone, chat, email & Self-Service) for a global user base
• Understanding of desktop support, PC hardware and software troubleshooting
• Familiarity with Windows OS, MS Office suite application
• Basic networking knowledge and understanding of IT infrastructure
• Experience or Knowledge with remote support tools and software deployment technologies
• Ability to multitask and prioritize effectively in a fast-paced environment
• Team player with the ability to work collaboratively in a diverse environment

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How to Apply Parexel Off Campus Drive 2026 ?

• Candidates can apply for the Parexel Off Campus Recruitment for 2026 Batch through the link given below.

Credit : Content Source From Parexel Official Website

Click Here Below Parexel Careers India 2026 Link

Apply Now

For more updates about Parexel Job Openings 2026, keep visiting this page and follow our Fresherstech.com website.

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