Sutherland Off Campus Hiring Freshers Recruitment 2025 for Customer Support Associate | Apply Now

Sutherland Off Campus Hiring 2025 Recruitment Drive : Sutherland Private Limited invites applications from candidates for the Customer Support Associate Role. Aspirants, who are searching for Jobs in Mumbai for Freshers, can apply for Sutherland Jobs. For more information about Sutherland Job Openings 2025, check the below sections.

Sutherland Off Campus Hiring 2025 Overview

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Job Description 

• Be the primary point of contact for our Business-to-Business customers through Calls, Email & Chat.
• Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs).
• Take full ownership of each interaction with proactive problem-solving and excellent customer service.
• Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light.
• Maintain customer records and call documentation in our systems with precision.
• Meet performance metrics such as quality, productivity, attendance, and first-contact resolution.
• Suggest process improvements and flag recurring customer issues through proper channels.

Qualification & Skills Required 

• Good verbal and written communication skills in English.
• Strong customer service mindset with active email communication skills.
• Ability to empathize with customers, manage time effectively, and work independently.
• Basic user-level knowledge of Windows operating systems.
• Familiarity with email etiquette and multi-channel communication (Voice, email & Chat).
• High school diploma or equivalent and above.
• 0–2 years of experience (freshers welcome!).

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How to Apply Sutherland Careers Mumbai 2025 ?

• Interested and eligible aspirants may apply Online Sutherland off campus drive for 2025 batch registration link are given below

Credit : Content Source From Sutherland Official Website

Click Here Below Sutherland Off Campus Recruitment 2025 Link

Apply Now

To know more information about Sutherland Openings for Freshers 2025 follow the Fresherstech.com website.

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