Zones Walk-in Drive 2025 Hiring Service Desk L1 in Bangalore

Zones Walk-in Drive 2025 – Zones Corporate Solutions is conducting a walk-in drive in Bangalore on 10th December 2025 for the Service Desk L1 role. This Opportunity is open to freshers and Candidates with 1 years of experience. Any  B.Sc (IT, Computer) or B.Tech/ BE, BCA, M.Tech, MCA, M.Sc (Computer) from the chosen field is welcome to apply. For more details about Zones Walk in Interview in Bangalore, check the below sections.

Zones Walk-in Drive 2025 – Overview

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Zones Walkin Interview – Job Description

• Serve as the first point of contact for customers seeking technical assistance through various channels like phone, chat & email.
• Experience in Core IT Support, Addressing Clients Worldwide (24*7).
• Experience troubleshooting and configuring desktop hardware and associated peripherals.
• Ability to work in a team environment and communicate effectively through chat systems (e.g. Microsoft teams, Skype)
• Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting.
• Experience working in a fast-paced environment.
• Strong customer service experience.
• Excellent communication skills is must.
• Ability to multitask well.
• Real time Ticket creation and documentation.
• Ability to perform tasks within SLAs.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions.
• Determine the best solution based on the SOPs / KBs related to the issue and the relevant details provided by customers.
• Walk the customer through the problem-solving process.
• Escalate unresolved issues to the next level of support personnel.
• Provide accurate information on IT products or services.
• Record events and problems and their resolution in logs.
• Follow-up and update customer status and information
• Pass on any feedback or suggestions from customers to the appropriate internal team.
• Identify and suggest possible improvements to procedures & KB articles.
• Good understanding of computer systems, mobile devices, and other tech products
• Ability to diagnose and resolve basic technical issues faster.

Zones Walk in Drive in Bangalore – Qualifications and Skills

• Experience 0- 1 years in IT Support
• Education B.Sc (IT, Computer) or B.Tech/ BE, BCA, M.Tech, MCA, M.Sc (Computer)
• Reporting Team Lead

Zones Walk-in Drive 2025 Details

Wallk in interview  : Apply Link

Walkin Date :  10th December 2025 

Walkin Time :  11.00 AM – 3.00 PM

Walkin Address : 

Vaishnavi Tech Park, South Block, 2nd Floor, Sarjapur Main Rd, Bellandur, Bengaluru, Karnataka 560103

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