Redis Off Campus 2026 Recruitment Drive for Freshers Hiring Technical Support Engineer (L1) | Apply Now

Redis Off Campus 2026 Recruitment Drive – Redis is conducting an off-campus drive in 2026, offering exciting job opportunities for freshers to join as Technical Support Engineer (L1) in India. This recruitment drive is open to candidates with a B.Sc. or B.E. For more information about Redis Job Openings in India 2026 check the below section.

Redis Off Campus Recruitment 2026 Drive Hiring

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Job Role – Redis Off Campus 2026

• Analyze the customer issue depending on product type (Cloud, OnPremise) and provide accurate resolution.
• Work with PaaS providers like Heroku, Vercel, etc., to help resolve the customer issues for our Cloud products, which are delivered through these PaaS providers.
• Ask customers targeted questions to quickly understand the root cause of a problem
• Resolve issues related to installation and maintenance for the OnPremise product ∙ Research and identify solutions to issues like latency, command usage, etc., for all types of products
• Properly escalate unresolved issues to appropriate internal teams (e.g., DevOps, R&D, etc.)
• Provide prompt and accurate feedback to customers
• Refer to internal database or external resources to provide accurate tech solutions
• Ensure all issues are properly logged
• Follow up with clients to ensure their applications are fully functional after troubleshooting and resolving the current issue.
• Prepare accurate and timely reports
• Document technical knowledge in the form of notes and manuals while also sharing it with the team
• Maintain jovial relationships with clients
• Investigate issues that customers experience for the on-premise as well as the cloud (DBaaS) product.
• Answer customer questions related to products
• Learn about new products as and when they are introduced
• Participate in knowledge-sharing sessions and team meetings

Qualification & Skills Required – Redis Off Campus 2026

• B.Sc. or B.E in Computer Science or Information Systems
• Good knowledge of technologies such as Linux/Unix, TCP/IP, DNS ∙ Strong technical background with excellent problem-solving and multitasking skills
• High proficiency in communication and presentation, both written and verbal (in English)
• High availability and commitment to customers at any time
• Ready to work in a 24/7 environment
• Only Freshers with very strong aptitude and zeal to learn can apply

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How to Apply Redis Jobs & Careers 2026 ?

• Interested and eligible aspirants may apply Online Redis Job Openings for Freshers 2026 registration link are given below

Credit : Content Source From Redis Official Website

Click Here Below Redis Recruitment Drive 2026 Link

Apply Now

Check that all jobseekers have received the necessary information regarding the Redis Off Campus 2026 Recruitment Drive for Freshers by visiting our website FreshersTech.Com.

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